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Overproof Knowledge Base

Tastings

Tastings

The off-premise program execution tool to drive brand awareness and capture valuable consumer data.

Getting Started on the Tastings App

What do I do if I forgot my Tastings password?

Can I change my temporary password on the Tastings app?

What do I do if the Tastings app won't open?

What do I do if I can't see any Tastings on the app?

Why am I getting an error message on the home screen?

Where do I download the Tastings app?

What is my login information?

What is Tastings?

What is Tastings?

Is there a demo of Tastings?

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Preparing for an Activation

Where do I pick up the materials I need for the activation?

How do I know what to wear to an activation?

What do I do when I arrive to an activation?

What do I do if my activation schedule is incorrect?

Where do I see my activation schedule?

How do I check in to an activation or begin an activation?

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During the Activation

What do I do if I have no cell service?

Why did my responses delete when I selected the back arrow on a task?

How many surveys do I complete?

What do I do if a group approaches the station?

What do I do if I see someone enter the store, but they avoid my station?

What do I do if I do not know a person’s gender or age?

What are the different items in the Promotional Material survey?

What photos should I submit of the competitor product?

What photos should I submit of the product?

What is the Product & Competitor Check survey?

What is a promotional price?

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After the Activation

Why is my sync lagging?

Why can't I sync my activation information?

Why is the app freezing?

What do I do if my activation information will not save?

What happens when I select complete to finish the activation?

Why can't I select the check out button?

What information do I include in the notes section of the checkout survey?

What do I do when the activation is over?

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