Frequently Asked Questions
What do I do if my camera won't open to take photos of a menu or QR code?
If you are trying to conduct a Venue Survey, but your camera will not open, you should make sure that you have given the app access to your camera.
To do this on iPhone:
- Exit the Overproof app.
- Go to your iPhone Settings app.
- Scroll down to find the Overproof app in the list of applications, then tap the app name.
- Make sure the toggle for Camera access is switched on (it should appear green).
- Reopen the Overproof app and tap New Venue Survey again.