What do I do if my camera won't open to take photos of a menu or QR code?

If you are trying to conduct a Venue Survey, but your camera will not open, you should make sure that you have given the app access to your camera.

To do this on iPhone:

  1. Exit the Overproof app. 
  2. Go to your iPhone Settings app.
  3. Scroll down to find the Overproof app in the list of applications, then tap the app name.
  4. Make sure the toggle for Camera access is switched on (it should appear green). 
  5. Reopen the Overproof app and tap New Venue Survey again.